Wellington Insurance Group specializes in residential property insurance. Wellington’s service capabilities are distinguished by many of the largest and most reputable names and regulatory bodies in the insurance industry, enabling the highest level of service solutions.
Wellington Risk Agency, Inc. is the company’s managing general agency that offers a differentiated value proposition to its customers, retail agents, and insurance carrier partners. Customers receive tailored insurance products from financially secure insurance carriers.
Customer & Claims Service
Wellington is focused on delivering high-quality service across every element of the consumer experience. Policyholders have access to a dedicated Customer Care Unit and claims reporting services are available 24 hours a day, 7 days a week. Policyholders can manage their accounts online. Electronic services include online bill pay and paperless delivery.
Financial security is a critical tenet for Wellington that ensures continued and uninterrupted product availability. Wellington underwrites and issues policies on behalf of a select group of insurance companies highly rated by A.M. Best, each offering no less than a good ability to meet their ongoing insurance obligations, which necessarily include a robust collection of “A-” and better rated capacity.